Terms of service

Welcome to The Bold Rose. By browsing or shopping on our website (www.theboldrose.com), you agree to the Terms & Conditions stated here. These are written to keep your experience simple, transparent, and safe.

1. About The Bold Rose

The Bold Rose is operated by Bold Rose Pvt. Ltd.
 All products, content, and services on this website belong to us.

Using this website means you agree to follow these Terms, our Privacy Policy, and our Refund Policy.

2. Your Account

If you create an account:

  1. Keep your login details safe
  2. All activity done through your account will be your responsibility
  3. Incorrect or misleading information may lead to account restriction

3. Product Details & Pricing

We aim to show accurate images, descriptions, and prices.
 If any error occurs, we may update details, correct prices.

4. Payments

Payments made on our website are processed securely through trusted payment gateways. Orders are processed only after successful payment.
 Fraudulent, incomplete, or suspicious payments may lead to automatic cancellation.

5. Personal Use Only

Our perfumes are created for personal use, not resale.
 Reselling, bulk distribution, or commercial use without permission is not allowed.

Perfumes are personal-care items, so opened/used bottles cannot be returned, except when:

  1. you receive a damaged product
  2. you receive a wrong product

(See Refund Policy for details.)

6. What You Must Not Do

While using our website, you agree NOT to:

  1. copy or misuse our photos, videos, descriptions, or branding
  2. upload harmful, illegal, or offensive content
  3. misuse discount codes or payment methods
  4. attempt hacking, crawling, or disrupting the website
  5. impersonate The Bold Rose or spread false information

Violation may lead to account ban or legal action.

7. Communication

By ordering, you agree to receive updates through:

  1. Email
  2. SMS
  3. WhatsApp
  4. Phone calls

This includes order confirmation, shipping updates, support messages, and occasional offers.
 You can unsubscribe from promotional emails anytime.

8. Limitation of Liability

The Bold Rose is not responsible for:

  1. courier delays
  2. allergic reactions (always check ingredient list)
  3. losses due to wrong address given by customer
  4. payment gateway or internet issues

Maximum liability is limited to the amount you paid for your product.

9. Intellectual Property

All content on this website — names, images, descriptions, designs, branding — belongs to The Bold Rose.
You cannot copy, reuse, or distribute any content without permission.

10. Order Issues & Disputes

Our support team tries to resolve all issues quickly.

For any concern, contact:
 📧 founder@theboldrose.com

11. Updates to These Terms

We may update these Terms occasionally.
 The date at the top shows the latest version.
Using the website after updates means you agree to the revised Terms.

12. Grievance Officer

(As required by IT Rules 2021)

Name: Aniket saini
 Email: founder@theboldrose.com
 Response Time: within 36 hours

13. Safety Notice

Our perfumes are made with quality ingredients, but every skin is unique.

  1. Check ingredients before use
  2. Patch test recommended
  3. Consult a dermatologist if unsure

The Bold Rose is not responsible for reactions caused by allergies or misuse.