Privacy policy

At The Bold Rose, your privacy matters to us. We collect only the information we need to serve you better and keep your shopping experience smooth, personalised, and secure.
 By using our website (www.theboldrose.com), you agree to the practices described in this policy.

1. Information We Collect

We only collect details that help us deliver your order or improve your experience. This may include:

  1. Name
  2. Mobile number
  3. Email address
  4. Shipping & billing address
  5. Order & transaction details
  6. Device information (IP address, browser type, etc.)
  7. Website usage data (pages visited, time spent, etc.)

We do not sell or rent your personal information to anyone.

2. Payment Information

We do NOT store your card, UPI, or banking details.
 All payments are handled securely by trusted payment gateways like Razorpay.

3. Account Registration

If you create an account:

  1. Your password should be kept private
  2. You can update or delete your information anytime
  3. If you think your account is compromised, please reset your password immediately

4. Cookies & Tracking

We use cookies and similar tools to:

  1. remember your preferences
  2. show relevant content
  3. improve website performance
  4. analyse traffic

Cookies are optional—you can turn them off in your browser settings, but some features may not work properly.

5. How We Use Your Information

We use your information to:

  1. process and deliver your orders
  2. send updates about orders, delivery, and support
  3. offer personalised recommendations
  4. improve our products and website
  5. prevent fraud and ensure safe transactions

send occasional offers (you can opt out anytime)

6. Communication

If you share your email or phone number, you may receive:

  1. Order updates
  2. Delivery alerts
  3. Customer service messages
  4. Exclusive offers (optional)
  5. Product and brand updates

You can unsubscribe from marketing emails anytime.

7. Sharing Your Information

We only share your information with:

  1. courier partners (for delivery)
  2. payment gateways (to process payments)
  3. customer support tools
  4. analytics & website service providers

These partners use your information only to perform their services.
 We may also share information if required by law.

We never share your data for marketing by third parties.

8. Links to Other Websites

Our website may contain links to other sites.
 We are not responsible for their privacy practices, so please review their policies separately.

9. Data Protection

We take reasonable steps to protect your information through:

  1. encrypted connections
  2. secure servers
  3. access restrictions
  4. regular monitoring

Still, no method is 100% secure, so we encourage you to stay cautious online.

10. Your Rights

You can request to:

  1. view your data
  2. update or correct your details
  3. delete your account
  4. unsubscribe from promotions

Just email us at founder@theboldrose.com.

11. Children’s Privacy

The Bold Rose does not knowingly collect information from minors.
 If you believe a minor has shared personal details, contact us and we will remove them.

12. Policy Updates

We may update this Privacy Policy occasionally.
 The latest version will always be available here with an updated date.

13. Contact Us

For any questions, corrections, or concerns, reach us at:

📧 founder@theboldrose.com